FAQ's
Licensing:
Fully registered business with the state of California.
Official Greek Licensed Vendor
Fully registered business with the state of California.
Official Greek Licensed Vendor
Affinity Licensing
Processing Time/Shipping Time:
Processing time ranges from 2-3 weeks.
Bulk orders/Custom Jackets will vary from 3-4 weeks.
Shipping time varies by location ranging anywhere from 2-4 days.
Due to Weather/Postal Delay shipping times may vary.
Express Shipping/Processing at an additional Cost.
Bulk orders/Custom Jackets will vary from 3-4 weeks.
Shipping time varies by location ranging anywhere from 2-4 days.
Due to Weather/Postal Delay shipping times may vary.
Express Shipping/Processing at an additional Cost.
Bulk Orders:
Bulk orders consist of 6+ of the same exact item. No exceptions.
Email orders.resilientdesigns@gmail.com to inquire.
Email orders.resilientdesigns@gmail.com to inquire.
Return Policy:
Due to items being custom made, we are unable to accept returns.
If items arrive damaged or not as described, please email resilientdesignss@gmail.com for further details.
If items arrive damaged or not as described, please email resilientdesignss@gmail.com for further details.
Mockups:
Mock-Ups are emailed only for Jackets and Graduation Sashes.
Must be approved in order to proceed with orders, delays will increase processing time.
